How to Access Emergency Services in Lisbon

Emergency Numbers:

In Lisbon, the universal emergency number is 112. This number can be dialed from any phone, including mobile phones, and is free of charge. It connects you to the emergency services, including police, fire department, and medical assistance.

Medical Emergencies:

If you require immediate medical attention in Lisbon, dial 112 and inform the operator about the nature of the emergency. The operator will dispatch an ambulance to your location. Lisbon has a reliable emergency medical service that provides prompt and professional care.

Police Assistance:

If you find yourself in a situation that requires police intervention, dial 112 and provide the necessary information to the operator. They will dispatch the appropriate police officers to assist you. The police in Lisbon are generally helpful and well-trained to handle various situations.

Fire Emergencies:

In the event of a fire or any other related emergency, dial 112 and inform the operator about the situation. They will coordinate with the fire department to dispatch the necessary personnel and equipment to handle the situation. It's important to provide accurate information about the location and nature of the fire.

Language Considerations:

While the emergency services in Lisbon are well-equipped to handle situations involving foreign visitors, it's helpful to know a few key Portuguese phrases. Learning basic phrases such as "help," "emergency," and "I need an ambulance/police" can assist you in communicating your situation effectively.

Stay Calm and Provide Details:

During an emergency call, it's crucial to remain calm and provide clear and concise details to the operator. This includes your location, the nature of the emergency, and any other relevant information. Providing accurate details will help emergency responders arrive at your location quickly.

Non-Emergency Assistance:

For non-emergency situations that still require police assistance, you can contact the Lisbon Municipal Police (Polícia Municipal de Lisboa) at +351 217 803 000. They can assist with matters such as lost documents, theft, or minor incidents.

Travel Insurance:

Before traveling to Lisbon, it's wise to have comprehensive travel insurance that covers emergency medical expenses and repatriation. Familiarize yourself with the terms and conditions of your insurance policy and keep the necessary contact information readily available.

Safety Precautions:

While it's essential to know how to access emergency services, taking preventive measures can help minimize the likelihood of emergencies. Stay alert, avoid risky areas, and follow common-sense safety precautions to ensure a safe and enjoyable visit to Lisbon.

Local Assistance:

If you prefer in-person assistance, seek help from the nearest police station or approach a local resident or business establishment for guidance. The people of Lisbon are generally friendly and willing to assist visitors in need.

Remember, in any emergency situation, your safety is the top priority. Stay calm, act responsibly, and promptly reach out to the appropriate emergency services for assistance. By being prepared and knowledgeable about accessing emergency services in Lisbon, you can have peace of mind and enjoy your time in this beautiful city.